Below is the old alternate method of returning an item. We now offer free 90 day returns on our items. If you would like a free return please use the link above or email us at Troy@troysreaders.com to get your return started.
Fill out the form below
Please include
- The Name on the order
- Email used when placing the order
- Reason for return
You will be emailed a return label within 24hrs.
Important to Know about your return
(For all purchases as of January 3rd, 2023 we are currently offering 90 day free returns on all items until this promotion is canceled. All items purchased during this time until canceled qualify for free returns)
The original Cost of the item will be refunded upon receipt. If your order did not qualify for free returns the cost of return shipping $3.50 for glasses or $5.00 for larger items will be deducted from your refund.
To view our full Refund Policy Click Here
To view our full Shipping Policy Click Here
We offer free returns to customers with economic hardship.
If you think you may qualify for a free return please view our Full Return Policy by clicking here.
Alternate ways to start a return
1. You can contact us through Chat, Text, or Email us at Troy@troysreaders.com and tell us the item you want to return and we will send you via email a prepaid USPS label.
2. Alternatively, You may send your returns along with your order number (on the packing slip and on the email order confirmation) to
Troysreaders.com
Attn: Returns Dept.
PO Box 721780
Pinon Hills Ca, 92372.
*Mailing items back to us yourself is at your expense. If you start a return using one of the many contact methods provided or login with your email you can get a fast, easy, and free return.
Return Window
Please view our full return policy by using the link above.
- All Items have a 90 day money back guarantee, a 90 day exchange, and a 90 day warranty against manufacturing defects.
- Some Items have an extended return window and exceptions can be made in some cases so please don't hesitate to get in touch.
- If you are unhappy with your item in anyway please let us know how we can make it right.
For more information
Contact us here
Please include the order number or email you used if it's about a purchase you made.
